I ship using Canada Post and always pack the pottery so that it arrives in one piece no matter the trials and tribulations during its voyage.

 

Pottery though can break. If this happens please contact me and provide a picture of the damaged product and I will replace it in a timely fashion. 

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Once you receive your pottery order, if it isn't exactly as you hoped it would be you may ship it back to me at your own expense.  Upon receiving the pottery and ensuring there is no breakage, I will provide you with a full refund.